Overview
What is Expensify?
Expensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.
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The best Expenses Software Ever
Easy As Expensify
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Highly Recommend!
Easiest to use expensing software ever!
Expensify Simplifies Expenses
TrustRadius Insights
In my experience, deceptive billing practices, difficult to change service
My experience - Extremely deceptive billing tactics and poor customer service.
Expensify does not equal simplify
WORST PROGRAM AND SUPPORT EVER
Expensify makes expense reporting easy and a little fun
Making Expense Tracking Simpler and Pleasant
Simplify expense reports & accelerate employee reimbursement
Awards
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Popular Features
- Employee Expense Reporting (10)7.777%
- Customizable Approval Policies (8)7.171%
- Advanced OCR (8)7.171%
- Duplicate Bill Detection (8)6.969%
Reviewer Pros & Cons
Pricing
Collect
$5
Control
$9
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Expensify mobile app demo
Features
Expense Management
Expense management features
- 7.7Employee Expense Reporting(10) Ratings
Allows companies to track employee expenses to make cost-effective decisions.
- 6.3Corporate Card Reconciliation(4) Ratings
Allows companies to reconcile employee expenses with company card statements.
Payment Management
Features that allow for the management of payments across various forms of finance/accounting software.
- 7.1Customizable Approval Policies(8) Ratings
Policies for different types of approvals can be customized, sent to multiple approvers, automatically approved, etc.
- 7.2Financial Document Management(4) Ratings
Invoices, expense reports, and associated documents are stored within the platform for any future needs.
- 6.6Payment Status Tracking(6) Ratings
Tracks what stage payments are at in the process, from approval to receipt.
- 8Payment Audit Trail(6) Ratings
Allows admin users visibility into the entire payment process, from receiving the expense claim or invoice to the payee receiving payment.
- 6.9Duplicate Bill Detection(8) Ratings
Detects duplicate invoices or expense reports to prevent double payments.
- 7.1Advanced OCR(8) Ratings
Automatically imports information from invoices, receipts, expense reports, and other scanned documents into the platform.
- 5.9Electronic Funds Transfer(4) Ratings
Funds can be transferred via EFT as opposed to paper checks.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Expensify?
Here are just a handful of its capabilities:
- Scan receipts - a photo can be snapped of any physical receipt and Expensify's SmartScan technology transcribes the details. Digital receipts can be forwarded to receipts@expensify.com or an integration can be used for automatic scanning.
- Mileage tracking - log trips in miles or kilometers for tax purposes or for reimbursement.
- Import cards - corporate cards can be synced with Expensify for full visibility into company spend, automatic receipt matching, and reconciliation.
- Expensify Card - the Expensify company credit card offers up to 2% cash back, 50% off your Expensify bill, realtime alerts, spend limits, admin controls, and more.
- Submit expenses - expense rules can be set to code everything automatically, and reports can be scheduled to submit on a custom cadence.
- Approve reports - one or more layers of approval can be set up and Guided Review enables users to focus on risky or outlier expenses.
- Employee reimbursement - teams can be paid in as little as one business day, across town or around the world.
- Bill payment - capture details from vendor bills for automatic approval and payment.
- Invoicing - create and send invoices, collect payments, and sync with accounting software.
- Travel booking - book flights, hotels, and cars in a simple chat with Concierge.
- Accounting sync - major accounting packages including QuickBooks, NetSuite, Sage, and Xero can be connected.
Expensify Features
Expense Management Features
- Supported: Employee Expense Reporting
- Supported: Corporate Card Reconciliation
Payment Management Features
- Supported: Customizable Approval Policies
- Supported: Financial Document Management
- Supported: Payment Status Tracking
- Supported: Payment Audit Trail
- Supported: Duplicate Bill Detection
- Supported: Advanced OCR
- Supported: Electronic Funds Transfer
- Supported: PCI Compliant Security Measures
Expensify Screenshots
Expensify Video
Expensify Integrations
Expensify Competitors
Expensify Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Mobile Web |
Expensify Downloadables
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(384)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Expensify is a versatile expense management software that solves the problem of tracking and managing employee corporate expenses. Users appreciate its ability to connect with corporate credit cards, simplifying the process of reporting transactions and providing crucial details and receipts. This feature is particularly useful for consultants who frequently travel, as it enables them to easily upload and tag receipts to expense reports. Expensify is widely used across organizations to record expenses across all departments, addressing the issue of expense approval workflow and eliminating the need for physical receipts. Additionally, the software streamlines the reimbursement process, eliminating paperwork and keeping budgets in check. Users commend Expensify's simplicity and efficiency, making it highly recommended for its seamless integration with travel software and other finance systems. It is commonly leveraged by sales teams for recording travel expenses and customer meetings, allowing for accurate job costing and client budgeting. The platform's interface is intuitive and user-friendly, with a sleek mobile app that receives high praise from users, especially frequent travelers.
Email Receipts: Users appreciate the ability to email receipts directly to Expensify as it matches up the email with the expense and makes capturing receipts with OCR awesome. This feature is highly praised by many reviewers for its convenience and effectiveness in keeping track of expenses.
Manual Creation of Expenses: The option to manually create expenses is seen as easy and straightforward by users. They can enter expenses, choose categories, input amounts, and submit them effortlessly. Many reviewers have found this feature user-friendly and efficient.
Automatic Expense Creation based on OCR: Users find the automatic creation of expenses based on optical character recognition OCR to be a time-saving feature. The system reads receipts and automatically fills out expense information, which has been appreciated by several reviewers for its efficiency and accuracy.
Cons:
- Quality Issues: Some users have experienced quality issues with the product, including defects and malfunctions. Several reviewers mentioned that the product did not meet their expectations in terms of durability and craftsmanship.
- Lack of Features: A common complaint among users is the absence of certain features in the product. Many customers have expressed disappointment over the lack of key functionalities that are commonly found in similar products on the market.
- Poor Customer Service: Several reviewers have reported negative experiences with customer service. Users have expressed frustration over long response times, unhelpful support staff, and difficulty in resolving issues or obtaining refunds.
These cons represent a subset of user opinions and should be considered as potential areas for improvement rather than definitive statements about the overall quality or performance of the product.
Users have made several recommendations for Expensify based on their experiences with the tool. The most common recommendations include using Expensify to manage expense reimbursement plans for teams of any size. Users find Expensify to be a useful tool in efficiently managing and streamlining the process of reimbursing expenses. They appreciate the features that help them easily track and submit expenses, as well as the ability to set up policies and guidelines for spending.
Another recommendation is to use Expensify to separate personal and business spending for tax purposes. Many users find this feature helpful in accurately reporting and tracking their finances for tax purposes. It simplifies the process of identifying and categorizing expenses, saving time and effort.
Additionally, users recommend Expensify for its functionality in keeping them updated on mileage reimbursement changes. They also appreciate being able to set spending policies within the tool, which gives them better control over budgeting and expense management.
In addition to these recommendations, some users suggest utilizing the Expensify credit card, which provides an almost automatic reimbursement process for approved expenses.
Attribute Ratings
Reviews
(1-25 of 33)Expensify Simplifies Expenses
- Ease of capturing receipts
- Ease of categorizing and submitting expenses
- Accessibility of Expensify via the Web and apps on mobile devices
- Ease of managing expenses
- Foreign currencies exchange rate tied to a bank and/or credit card
- Linking of credit card to Expensify
- Grouping of monthly expense reports
- The approval flows
- The report exports
- Streamlining function between addons/modules.
- Receipt capture/uploading is sometimes buggy.
- Account management can be buggy, non-descript error messages are commonplace when trying to make changes or update information.
- Support is a Teams-like chat interface that is bot-monitored. Takes time to get in touch with live help.
- In my opinion, Support is deceptive and non-transparent regarding options related to billing.
I tried, when the term was up, 8 months later, to cancel and received the same error message. I connected with support, which again was somewhat of an onerous process. We had some back and fourth and, when the service was able to be cancelled, I received a message that I would be billed for the remainder of the month. This cancellation had already gone on for 2 mos. past the subscription term and I was billed at the full rate over that time as well.
I asked if there was any way I could be reimbursed for time past the subscription end and was told there was not because I should have requested that the service not auto-renew, which is ridiculous because it didn't auto-renew. I had turned off the auto-renew toggle in the account management; that was why it had defaulted to the month-to-month rate while we were troubleshooting the cancellation process.
I mentioned that I had not been told that was an option when I had originally requested the cancellation, even though I had asked specifically if it was possible. They maintained that there would be no reimbursement and the cancellation invoice and well as the two months of charges past the subscription end-date would apply.
- User interface is somewhat good
- Receipt scanning was a neat feature
- System seems to be regularly updated
- In my opinion, billing policies are deceptive and inflexible.
- To me the system is clunky overall. Was hard to figure out how to configure properly
- My team were not big fans of the report submission process.
Expensify makes expense reporting easy and a little fun
- Submitting expenses. It's easy to enter an expense, choose a category, enter the dollar amount and submit it. That's about it.
- Uploading receipts. You can send receipts to Expensify from your phone, or upload them from your computer.
- Entering hours worked. It's simple to move from expenses over to timesheets to submit the hours that you've worked.
- Keeping their political opinions out of it. I shouldn't be emailed and told to vote for a certain candidate like they chose to do before the presidential election. I didn't sign up for Fox News or CNN.
- Uploading duplicate charges. Duplicate charges are flagged, but sometimes I have multiple expenses for the same dollar amount and the same company. To get around this, I change the cents a bit ($19.99 for one and $20.01 or another).
- Every once in a while it gets a little buggy when uploading a receipt, and I have to press the back button and start again. This is pretty rare though.
Making Expense Tracking Simpler and Pleasant
- UI is easy to follow and convenient - web and mobile.
- Nice workflow for approvals.
- Uploading receipts directly from phone makes the process very convenient.
- Web based version has a lot going on and you can be distracted.
- The smartscan feature can be 50/50 at times. Perhaps they can provide more guidance on how to have a more successful scan?
It is smart enough and works well when there are many approvers and chains. With more improvements around scanning, I believe it can be a very convenient tool for companies to have.
- Awesome mobile app
- Very easy for employees to upload receipts
- Simplified reimbursement process
- Web experience could've been better. I preferred the mobile experience.
- Pricing model was confusing & seemed to change a lot.
- They push their products a lot.
Expensify does exactly what it needs to do!
- It has a Great Mobile App
- It has made it extremely easy for employees to upload receipts
- It has made it easy for employees to get reimbursed
- They could also improve on having a better expense summary report
- They could have a better web application
- Expensify could have better customer service
We've used Expensify for four years but we stopped
- Easy-to-use interface
- Good approval process
- Supports multiple currencies
- Ability to enforce policies on expenses
- Their pricing model is very complicated and keeps changing
- Their customer service has deteriorated in the past two years
- Pushing other products, such as their credit card, on customers by preventing them from keeping their current plans unless they include and pay for the new service.
We used Expensify to manage our team's expenses, and they kept increasing their fees and finally they locked us into an annual agreement and changed their pricing model again. They customer support doesn't answer any questions; they keep sending links to their documentation and support forms instead of answering questions.
Expensify for your money
- Upload images from your phone or computer (receipts)
- Alerts the financial team to approve or deny the expense
- Links with your bank account for payment
- Once you submit your expense, it is not submitted. You have to double back to your "home" and go from there actually to submit the expense.
- I do wish that as those on the team are approving finances, it would tell you if someone has looked at it. Not just say it's approved.
Truly automates expense management
- User friendly - It's easy to get started.
- Quick and clear communication - Employees know exactly when they'll be reimbursed.
- The mobile app and web app don't have the same UX.
- Smartscan sometimes takes a while.
A fun and easy to use expense management tool
- An easy to use interface -- it's really self-explanatory.
- AI/machine learning -- the system automatically reads your receipts and fills out your expense information, which saves time.
- Sometimes the tool can take a little bit to read your receipts and input the information. Ideally, it would be a little quicker.
A great tool for keeping track of business receipts!
- It provides smart scanning of receipts, and autofills line items from receipts
- Receipt integration with 3rd-party apps.
- We've had incorrect "Disputes" at times when auto-scanning.
- It's more user-friendly on the mobile app than on desktop.
Make your life easy and your users happy
- Expensify is easy to use.
- There are very few technical issues.
- It has some quirks with reading receipts.
- The phone app sometimes loses receipts.
Perfect Tool for Employee Reimbursements
- The interface is pretty simple and follows general trends with SaaS applications.
- Automated workflows get approval requests in front of the necessary people quickly. This also keeps the requested up-to-date on the status of a reimbursement.
- Understanding the true workflow between uploading a receipt and submitting a report can be a bit confusing.
- The automated receipt processing doesn't always work. Many requests end up having to be manually entered.
Easy to use Expense Management System
- Reimbursement for office tools/accessories
- Reimbursement on travel expenses (meals, hotels, tickets, etc.)
- Reimbursement for meetings (prospects, partners, clients)
- Intuitive straight forward interface.
- Quick and easy to create expenses and send to appropriate managers.
- Navigating existing reports/adding to it can be a bit confusing at times.
- Search function could be a bit better.
Expensify is worth every penny
- Simple, intuitive UI design (even with limited training, I was able to start using it immediately).
- Customization with lots of options on how to track your expenses and how you want to provide receipts/documentation.
- Integration with banking systems to improve expense tracking.
Quick and Easy Expense Management
- The mobile app is my favorite feature. I much prefer photographing my receipts inside the app versus scanning them and uploading them on my desktop.
- GL items are fully customizable according to the unique needs of your organization.
- Expenses automatically port into a rolling report, but you can make your own reports and recategorize expenses depending on your own personal preferences.
- You can create triggers that allow Expensify to automatically populate some of your expense details, but in my opinion, this function could do a lot more.
Expensify makes your life easier!
- Super easy to capture receipts, you can snap a photo of your receipt and email it to the designated email for it to post.
- Can input several receipts at the same time and drag and drop receipts to be attached to the expense.
- For some reason, attaching a receipt to the expense takes a long time and sometimes it fails.
Simplify your company expense reports with Expensify!
- Expensify's mobile application makes on-the-go expense reporting easy. Just scan your receipts from your phone and they are automatically added to your expense report.
- Users don't have a difficult time creating and submitting expense reports because the process is almost fully automated.
- Setting up policies and expense report templates is a breeze with the very friendly administration GUI.
- Expensify integrates with Okta easily for a perfect SSO solution.
- The web GUI can be a bit misleading at first. However, using it a few times, users figure out where to go. I just wish the menus were a bit easier to navigate.
- Setting up SSO via Okta did not work the first time we tried it. I had to call in support for assistance, it turned out the instructions we were using from Okta were a bit off, so Expensify had to update a setting on our account to get it to work properly.
- Customer support was a bit slow to respond to my request for help. I'd like to see a bit faster response time.
Expensify Scales w/ Hypergrowth Tech Company!
- Expensify is being leveraged across the organization as the de-facto expense tool
- It has a simple and easy to use interface that enables employees to quickly submit expenses and therefore spend more time performing their core competencies
- It has a sleek mobile app that is highly leveraged at the company
- I have leveraged Expensify for the past 5 years
- Great mobile app for snapping pictures of receipts on the go!
- Simple and intuitive user interface helps users get up to speed quickly
- Smart scan feature, which scans your receipts and auto-populates data, has a fairly high success rate
- Integrates well with other products
- Pricing is fair and flexible
- Smart scan feature is good but could be great with a higher success rate
- Smart scan feature is slow at times
- More security could be helpful for your IT team
Cons. - Smart scan feature could be faster - Smart scan feature could be more accurate - Security could be more robust
Show me the money!
- Easy to use interface.
- Smartphone application.
- Ability to snap pictures of receipts and itemize them accordingly.
- Can't think of any cons!
The modern approach to expenses for professionals with a powerful mobile app experience!
- Powerful mobile experience, truly designed for professionals on the go. The mobile app isn't just a data entry tool, it scans receipts, generated mileage receipts and manages expenses. You can also do it all from the app, from creating reports to submitting them for approval and seeing the status of your reimbursement.
- The interface on both mobile and the web is clean, well laid out, easy to use and a breeze to navigate. My team and I needed zero training on how to use this, it is THAT simple. I tend to have several expense reports going at once and they need to be segregated as they're billed back to clients, the ease with which I can classify my individual expenses is a great timesaver.
- The help feature within the app is easy to use, articles are available through a built-in search and you can also start a conversation with support.
- The OCR algorithm for the "SmartScanning" isn't always right and it seems to make the same mistakes, I wish it could learn from user corrections.
- When entering receipts manually or through "SmartScanning", I ALWAYS have to enter my department although it never changes. I wish I could set this in my profile and have it entered automatically into every receipt.
- The app and web interface should allow for 2FA given the confidential nature of the information stored on their systems.
Solid expense reporting program
- Easy to use. It really doesn't take any training, as the interface (both mobile and desktop), are very easy.
- Integrates well with TravelBank.
- The mobile app is excellent. It allows you to just take a picture of the receipt and easily tag the expense.
- There is a feature on the mobile version that is supposed to automatically take the information on the receipt and load it into the expense form, but it's never worked for me.
- Ease of use of the mobile app with push notifications that keep you updated on the status of your expense report(s).
- Direct integrations with travel booking software that automatically pulls those expenses into the Expensify app.
- The receipt reader that allows users to take a picture, and the data is extracted into Expensify.
- The receipt reader sometimes can't automatically put the expense in the correct category, as each company categorizes expenses differently.
- Sometimes you'll receive an error alert, but it doesn't specify why. This is usually related to your company admin's settings, however.
- If you accidentally press the + sign sometimes, it creates an additional report where you can't delete the report on the app and have to do it on the web page.
Great Expense Statement Coordination Tool!
- Expensify allows a company to establish simple approval rules and pipelines. The days of remembering who approves which user's expense reports are in the past.
- Expensify allows users to easily code their expenses to the accounting department's general ledger. During implementation, the accounting team is tasked with creating a map between simple categories/description and general ledger account codes. E.g., Telephone -> 66150
- The mobile app allows users to quickly take photos of their receipts/invoices/supporting documents on the go. Our CEO LOVES the ability to upload support to the app as he is signing the check at a restaurant.
- The software downloads corporate credit card data daily. Furthermore, they mark "verified credit card transactions" with an icon that indicates as much.
- The administration has the ability to request "copilot" access to user's accounts. This allows curators the ability to help users follow best practices.
- Some users have complained that their receipts do not always upload from their mobile phone. Unfortunately, this means that the user (or the accounting department) needs to request copies of support/documentation from vendors.
- If the tool is not implemented correctly, it can lead to some nightmarish situations down the road.
- Expensify should work to add all desktop capabilities to their mobile application.